Privacy Policy
Effective date:
In short
- We collect what we need to run your account and keep your work.
- We don't sell your data, show ads or use tracking cookies.
- AI providers receive only what each task needs, never your password or email address.
- Your uploaded teaching materials stay private to your account.
- You can ask for a copy of your data or its deletion at any time: [email protected].
This policy explains how EduON (operated by Eye Digital, Lebanon), "we" or "us", handles personal data when you use eduon.io and app.eduon.io. It works together with our Terms of Service.
1.Who is responsible
EduON is operated by Eye Digital, a company based in Lebanon, which is responsible for your data. Contact us at [email protected] or on WhatsApp at +961 70 964 785.
2.What we collect
- Account details: your name, email address and password (stored only as a secure hash), and your language. If you add them: your school, phone number and curriculum. Also your plan, beta dates and email preferences.
- What you create: your classes, school calendar and timetables, yearly, unit and weekly plans, exams and other papers, question selections and notes.
- Files you upload: your letterhead (.docx), images (figures, logos, calendar pictures) and teaching materials (PDF, Word or text). Teaching materials are private to your account.
- Students' information you choose to record, such as names and marks (see "Students" below).
- Messages: support tickets and our replies, requests you send from the app (for example for more classes or a longer beta), and messages sent through the contact form on eduon.io (name, email, school and message).
- Usage and technical data: a record of each AI generation (what kind, when, which AI model, its size and cost), the counts used for your limits, your in-app notifications, your sign-in sessions (IP address and browser), and security and server logs.
- Browser notifications: if you turn them on, a device token so we can deliver them.
We don't collect payment details: there is nothing to pay during the beta. If paid plans arrive, card payments will be handled by a payment provider, and we will update this policy before that happens.
3.How we use it
- To run the Service: your account, saving your work, generating material and producing your Word exports.
- To ground AI generation in your curriculum and, when you choose, in your own uploaded materials.
- To send you emails: sign-up and password-reset codes, a welcome message, answers to your requests, beta reminders and notices such as a newly available class. You can turn off update emails in Settings or with the link in each one. Security emails always arrive.
- To help you: when you ask for support, our team may open your account to see what you see.
- To keep EduON secure, prevent abuse and apply plan limits.
- To improve EduON, using overall usage figures and quality checks on generated material.
We process your data to provide the Service you signed up for, for our legitimate interest in keeping it secure and improving it, to meet legal obligations, and, for browser notifications, with your consent.
We don't sell your data, show ads or build advertising profiles. We never use your private teaching materials for anyone else.
4.AI processing
When you ask EduON to generate or read something, we send the AI provider only what that task needs: excerpts from the curriculum and textbooks, your settings (class, subject, chapter, type of paper), the text of the document you are working on and, if relevant, excerpts from your own uploaded materials. We don't send your email address or password.
- DeepSeek writes plans, questions and other material. DeepSeek processes data on servers in China.
- OpenAI reads images you ask us to read: a picture of your school calendar or your letterhead. OpenAI processes data in the United States.
These providers receive the requests through their business APIs and return the result to us. Please don't include students' personal information in anything you ask EduON to generate or read.
Our team also uses Google Gemini to read (OCR) printed curriculum books and past exam papers when we prepare the curriculum library. It never receives your account details or anything you upload.
6.Where your data is stored
Your account and your work are stored on our servers in Finland (European Union). Uploaded files and backups are stored in Cloudflare R2. Because Cloudflare, DeepSeek and OpenAI operate internationally, some data is processed outside Lebanon and the European Union, in particular in China (DeepSeek) and the United States (OpenAI). We send them only what each task needs.
8.Students
EduON is for teachers. Students don't have accounts and don't use EduON. Please avoid putting students' personal information in the files you upload or in your notes.
If you record students' names and marks, they are stored in your account, shown only there (and to our team when they help you), and used only for those features. You are responsible for having the right to enter them, and we handle them on your instructions.
9.How long we keep data
- Your account and work: for as long as your account exists.
- Things you delete: you can delete plans, papers and uploaded materials at any time. Deleting an uploaded material removes its file from storage.
- Unused images: an uploaded image that no document uses any more is set aside after 7 days and permanently deleted 30 days later.
- Closing your account: write to [email protected] from your account's email address. We delete your account, your work and your files within 30 days. Database backups are kept for 14 days and then expire. Copies of your files in our backup storage are deleted along with your account.
- Messages: contact-form messages and support tickets are kept for as long as they help us answer and follow up. You can ask us to delete them.
We may keep a limited record when the law requires it or to resolve a dispute, and we may keep anonymous totals (such as usage counts and costs) that no longer identify you.
10.Security
- All traffic is encrypted with HTTPS (TLS).
- Passwords are stored only as secure hashes, never in readable form. Sign-up codes expire after 15 minutes, and sign-in and sign-up are rate-limited.
- Every record belongs to its owner, and every request is checked against it: teachers can never see each other's data.
- Uploads are checked for type and size, stored under random names, and served only to their owner.
- Our team's access is limited to running and supporting the Service, and data is backed up every night.
No system is perfectly secure. If a breach affects your data, we will tell you promptly and explain what we are doing about it.
11.Your choices and rights
- See and correct your profile in Settings, and export any plan or paper to Word.
- Turn off update emails in Settings or with the link in each email, and turn off browser notifications at any time.
- Ask us for a copy of your data, a correction or its deletion, or object to a particular use, by writing to [email protected]. We answer within 30 days and may need to confirm that the request comes from you.
- If you are not satisfied with our answer, you can complain to the data protection authority where you live, if there is one.
12.Children
EduON is not directed at children or anyone under 18, and accounts are for adults only. If you believe a child has created an account, tell us and we will delete it.
13.Changes to this policy
If we change this policy in a significant way, we will tell you by email or in the app before the change takes effect. The effective date at the top always shows the current version.
14.Languages
This policy is available in English, French and Arabic. If the versions differ, the English version prevails.
15.Contact
For any question or request about your data: [email protected] or WhatsApp +961 70 964 785.
See also Terms of Service